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Annex I to the Terms of Service — Third-Party Platforms

INFINITESUM LTDA · Last updated: 07/09/2026

1. Purpose of this Annex

Anna integrates with, and is distributed through, third-party platforms. This Annex forms part of the Terms of Service and sets out the conditions applicable to each platform. Where this Annex conflicts with the Terms as to a specific platform, this Annex prevails; where this Annex conflicts with the platform's own policies, the platform's policies prevail.

2. General rule — flow-down of obligations

By connecting Anna to a third-party platform, or installing it from an app store, you represent that:

  • you have read and comply with that platform's terms and policies, in addition to these Terms;
  • you hold the necessary authorizations, accounts, and permissions and are in good standing with the platform;
  • you will not use Anna to circumvent the platform's limits, content policies, billing mechanisms, or access controls;
  • you are responsible for the content you publish or send through the platform using Anna, including advertisements and messages to end customers.

INFINITESUM is not responsible for the availability, performance, moderation decisions, account suspensions, or policy changes of these platforms.

3. Google — APIs, Workspace, and Ads

3.1 Limited Use of Google API data

Anna's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

In practical terms, and as a contractual commitment to you:

  • We use data obtained from Google APIs only to provide and improve the features you enabled — for example, reading your calendar to answer availability questions and creating the events you request.
  • We do not transfer that data to third parties except: (i) to operate the Service at your request; (ii) for security purposes; (iii) to comply with applicable law; or (iv) in a merger or acquisition, with your consent.
  • We do not use data obtained from Google APIs for advertising.
  • We do not allow humans to read that data, except: (i) with your specific consent; (ii) for security purposes, including abuse investigation; (iii) to comply with applicable law; or (iv) where the data is aggregated and anonymized.
  • We do not use data obtained from Google APIs to train, improve, or personalize generalized artificial intelligence or machine-learning models. Data is sent to the AI Model Provider only to the extent necessary to perform the task you requested, within that request's context.

3.2 Scopes

We request only the scopes necessary for the feature you enable, listed in the Privacy Policy. You may revoke access at any time at myaccount.google.com/permissions.

3.3 Google Ads

Where you use the Marketing Module to create, suggest, or manage campaigns:

  • the ad account is yours, and media spend is paid by you directly to Google, not to INFINITESUM;
  • you are responsible for ad content and for complying with Google Advertising Policies;
  • Anna generates suggested copy, keywords, and creatives — the decision to run them and the review of the material are yours;

4. Meta — Facebook, Instagram, and WhatsApp

4.1 General rules

Use of Modules connecting to Meta is subject to the Meta Platform Terms, the Developer Policies, and applicable advertising and messaging policies. You represent that you own or are an authorized administrator of the connected pages, accounts, and numbers.

  • We do not use data obtained from Meta platforms for our own advertising, nor transfer it beyond what is necessary to operate the Service at your request.
  • We do not use Meta platform data to train generalized AI models.

4.2 WhatsApp Business — obligations that fall on you

Where the Customer Assistant Module operates via WhatsApp, you are responsible for the compliance of the communication, in particular:

  • obtaining end-customer opt-in before initiating a conversation, as required by the WhatsApp Business Messaging Policy;
  • respecting the customer service window and using approved message templates outside it;
  • not sending unsolicited messages or prohibited content;
  • informing the end customer that support is provided by artificial intelligence and offering a path to a human — see item 8.1.

Breach may lead Meta to block your number, which is outside INFINITESUM's control.

4.3 Data deletion

Meta requires developers to provide a data-deletion route. You may request deletion at any time at support@imanna.ai or by disconnecting the integration in the dashboard.

5. Apple — App Store and iOS/macOS distribution

5.1 In-app purchases

Credits are purchased at imanna.ai. The iOS application allows you to consume your account balance and does not sell Credits within the application. Any future sale of digital goods inside the application will use the purchase system required by Apple.

5.2 Ways to sign in to your account

The application may offer sign-in by e-mail and password and through third-party accounts. Where we offer third-party sign-in in the iOS application, we will also offer an equivalent privacy-focused sign-in option, as required by the App Store guidelines.

5.3 Account deletion

Apple requires apps that let users create an account to allow deleting it from within the app. The Service provides this under Settings → Account, with a notice of what is lost, and it is also available on the web. (Verified in the product on 03/09/2026.)

5.4 Privacy and rating

  • The Privacy Policy is accessible on the store page and inside the app.
  • App Privacy declarations must mirror this Policy exactly.
  • Age rating: 17+ / 18+, consistent with Section 3 of the Terms.
  • AI-generated content: see item 8.

6. Google Play — Android distribution

  • Privacy Policy linked on the store listing and accessible in the app.
  • Data safety form completed consistently with this Policy.
  • Account and data deletion: Google Play requires, in addition to in-app deletion, a web-accessible route to request account and data deletion without installing the app.
  • Billing: digital goods consumed in the app are subject to Google Play Billing, with the same three alternatives as item 5.1.
  • Generative AI policy: apps with generative AI must provide an in-app mechanism for users to report offensive generated content, and must test against prohibited generation — see item 8.2.
  • Content rating consistent with 18+.

7. Microsoft and X

7.1 Microsoft

Applicable to distribution of Anna Desktop for Windows and to any Microsoft service integrations. You must comply with the applicable Microsoft terms. If distributed via the Microsoft Store, store policies apply, including the privacy policy requirement and age rating. Product note: installing the Windows application may show the "Windows protected your PC" (SmartScreen) warning, which is disclosed on the download screen.

7.2 X (Twitter)

Should the Marketing Module publish or read content on X, the X Developer Agreement and Developer Policies apply, including display requirements and data-use limits.

8. Rules common to all platforms — AI-generated content

8.1 Disclosure of automated interaction

Where Anna interacts with end customers on your behalf (Customer Assistant Module), messaging platforms and regulatory good practice require that person to know they are speaking with an automated system. You undertake to keep that disclosure active and to offer a path to human support. INFINITESUM provides standard text for this purpose.

8.2 Reporting generated content

The Service provides a means for you to report generated content that is offensive, incorrect, or inappropriate, via support@imanna.ai and

8.3 Content limits

You will not use Anna to generate content that violates the policies of connected platforms, including misleading or unlawful content, content infringing third-party rights, or content impersonating a real person or organization.

9. Sanctions, export, and regional availability

You represent that you are not located in an embargoed country nor listed as a restricted party, and will not use the Service in violation of applicable export controls. Certain features may not be available in all regions.

10. Changes

Platforms change their policies frequently. We may update this Annex to maintain compliance, with notice as provided in Section 20 of the Terms. Changes required by a platform may take effect within the period that platform determines.